Knowledge base / troubleshootingTroubleshooting Device Connection IssuesTroubleshooting Device Connection IssuesFix common device connection problems with these proven solutions.Fix common device connection problems with these proven solutions.← All guides8 min readintermediateUpdated Dec 20, 2025Troubleshooting Device Connection IssuesTroubleshooting Device Connection IssuesCommon Connection ProblemsCommon Connection ProblemsDevice Not DetectedDevice Not DetectedCheck USB cable qualityTry different USB portsInstall proper driversEnable USB debuggingDriver InstallationDriver InstallationDownload drivers from manufacturerInstall as AdministratorRestart computer after installationUSB DebuggingUSB DebuggingGo to Settings > About PhoneTap Build Number 7 timesGo back to Settings > Developer OptionsEnable USB DebuggingAdvanced SolutionsAdvanced SolutionsTry EDL mode for Qualcomm devicesUse Download mode for SamsungCheck device authorization