Knowledge base

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Search setup, troubleshooting, model and account guidance written for Pegasus workflows.

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11 guides
Getting started

Get started with Pegasus on Windows

Install Pegasus, sign in and get familiar with your servicing workspace.

3 min
Device support

Check support for an exact device

Find the right model and understand its available features and connection requirements.

3 min
Account

Sign in and recover account access

Resolve email verification, password reset and two-factor sign-in problems.

3 min
Billing

Check a payment or wallet top-up

Understand pending payments and where to check your purchase before trying again.

3 min
Support

Prepare a useful support request

Include the details needed to review a device, account or payment problem.

3 min
Advanced Features

Working with Locked Bootloaders - Best Practices

Advanced techniques for working with devices that have locked bootloaders.

20 min · Dec 20, 2025
Getting Started

How to Update Pegasus Tool to Latest Version

Keep your Pegasus Tool updated with the latest features and device support.

5 min · Dec 20, 2025
Advanced Features

Understanding Security Levels and Bootloader Unlocking

Deep dive into device security levels and how to safely unlock bootloaders.

12 min · Dec 20, 2025
Getting Started

Complete Guide to Flashing Firmware with Pegasus Tool

Learn how to safely flash firmware on any supported device using Pegasus Tool step by step.

15 min · Dec 20, 2025
Advanced Features

Backup and Restore Device Data Safely

Learn how to create complete backups and restore them when needed.

10 min · Dec 20, 2025
Troubleshooting

Troubleshooting Device Connection Issues

Fix common device connection problems with these proven solutions.

8 min · Dec 20, 2025